FAQ
Frequently asked questions
Everything you need to know about buying, payments, downloads and support.
How do I receive my product after payment?
As soon as your payment is confirmed, the product appears in your account under Downloads.
• Downloadable products can be downloaded straight away.
• License keys are shown on the order page.
• Services are delivered by our team — we will contact you with the next steps.
Do I need an account to buy?
No. You can check out as a guest with your name and email. We create a secure account for you automatically and email you a link to set your password, so all your purchases stay in one place.
Which payment methods do you accept?
Available methods are shown at checkout. They can include card payments and manual methods such as bank transfer, e-wallets or crypto.
For manual payments, upload your payment screenshot at checkout — your order is released as soon as our team verifies it.
How long does manual payment verification take?
Most payments are verified within a few hours. You will get an email and an account notification as soon as your order is approved.
Do products include updates?
Each product page shows its version, last update date and update information. When a product is updated, the new files become available in your Downloads.
Can I get a refund?
Because digital products can be downloaded instantly, refunds are handled according to our Refund Policy. Please read the product description, requirements and demo before buying, and contact support if anything does not work as described.
Can you install a script for me?
Yes — installation and customisation are available as services in our Services category, or contact us for a quote.
How can I contact support?
Open a support ticket from your account or message us on WhatsApp. Our team is available around the clock.
Still have questions?
Our support team is happy to help.